Inquiries

Privacy policy

1. Data protection at a glance

General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data that can be used to personally identify you. For detailed information on the subject of data protection, please refer to our privacy policy listed below.

Data collection on this website

Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find their contact details in the section "Information on the controller" in this privacy policy.

How do we collect your data? Some of your data is collected when you provide it to us. This may include, for example, data you enter into a contact form. Other data is collected automatically - or with your consent - by our IT systems when you visit the website. This primarily consists of technical data (e.g., internet browser, operating system, or the time the page was accessed). This data is collected automatically as soon as you enter this website.

What do we use your data for? Some of the data is collected to ensure the website functions without errors. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other service requests.

What rights do you have regarding your data? You have the right to obtain information about the origin, recipients, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of this data. If you have given your consent for data processing, you may revoke this consent at any time with future effect. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority. You may contact us at any time regarding this matter or any other questions concerning data protection.

Analysis tools and third-party tools When you visit this website, your browsing behavior may be statistically analyzed. This is primarily done using analysis programs. Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider: All-Inkl The provider is ALL-INKL.COM - Neue Medien Münnich, owner René Münnich, Hauptstraße 68, 02742 Friedersdorf (hereinafter referred to as "All-Inkl"). For details, please refer to All-Inkl’s privacy policy: https://all-inkl.com/datenschutzinformationen/. The use of All-Inkl is based on Art. 6(1)(f) GDPR. We have a legitimate interest in ensuring our website is displayed as reliably as possible. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

3. General information and mandatory disclosures

Data protection The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this occurs.

Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the controller The controller responsible for data processing on this website is: Matthias Korzonek, Odilostraße 9a, 94374 Schwarzach Phone: 015124033527 E-mail: info@oelmuehle-bayerwald.de The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, e-mail addresses, or similar).

Storage Period Unless a more specific storage period is specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for retaining your personal data (e.g., statutory retention periods under tax or commercial law); in the latter case, deletion will occur once these reasons no longer apply.

General information on the legal bases for data processing on this website If you have consented to data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR (where special categories of data pursuant to Art. 9(1) GDPR are processed). In the event of explicit consent to the transfer of personal data to third countries, data processing also takes place based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), data processing additionally takes place based on Section 25(1) TDDDG. Consent may be revoked at any time. If your data is required for the performance of a contract or to take steps prior to entering into a contract, we process your data based on Art. 6(1)(b) GDPR. Furthermore, we process your data based on Art. 6(1)(c) GDPR if this is necessary to fulfill a legal obligation. Data processing may also take place based on our legitimate interests pursuant to Art. 6(1)(f) GDPR. Information regarding the specific legal bases applicable in each individual case is provided in the following sections of this privacy policy.

Recipients of personal data As part of our business activities, we cooperate with various external entities. In some cases, this involves the transfer of personal data to these external entities. We only pass on personal data to external entities if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the disclosure of data. When engaging data processors, we only transfer our customers' personal data based on a valid data processing agreement. In the event of joint processing, a joint processing agreement is concluded.

Revocation of your consent to data processing Many data processing operations are only possible with your express consent. You may revoke consent you have already given at any time. The lawfulness of data processing carried out prior to the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR) IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME—FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION—TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. PLEASE REFER TO THIS PRIVACY POLICY FOR THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR). If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection pursuant to Art. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. This right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to data portability You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

Information, rectification, and deletion Subject to applicable legal provisions, you have the right at any time to obtain information free of charge regarding your stored personal data, its origin and recipients, and the purpose of the data processing, as well as—where applicable—the right to have this data rectified or deleted. You may contact us at any time regarding this matter or for further questions concerning personal data.

Right to restriction of processing You have the right to request the restriction of the processing of your personal data. You may contact us at any time to do so. The right to restriction of processing applies in the following cases:

  • If you contest the accuracy of the personal data we hold about you, we generally require time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of deletion.
  • If we no longer require your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests against ours must be carried out. Until it is determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may—with the exception of storage—only be processed with your consent, for the establishment, exercise, or defense of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content—such as orders or inquiries that you send to us as the site operator—this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the lock symbol in your browser bar.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data collection on this website

Cookies Our websites use so-called "cookies." Cookies are small data packets that do not damage your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit ends. Permanent cookies remain stored on your device until you delete them yourself or until your web browser automatically deletes them. Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services provided by third-party companies into websites (e.g., cookies for processing payment services). Cookies serve various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes. Cookies that are required to carry out the electronic communication process, to provide certain functions you have requested (e.g., the shopping cart function), or to optimize the website (e.g., cookies for measuring web audience)—referred to as "necessary cookies"—are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimized provision of its services. If consent for the storage of cookies and comparable recognition technologies has been requested, processing is based exclusively on that consent (Art. 6(1)(a) GDPR and Section 25(1) TDDDG); consent may be revoked at any time. You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies in specific cases or generally, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website. Details regarding any additional cookies and services used on this website can be found in this privacy policy.

Contact form If you send us inquiries via the contact form, the information provided in the inquiry form—including the contact details you entered—will be stored by us for the purpose of processing the inquiry and handling any follow-up questions. We do not share this data without your consent. The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if requested; consent may be revoked at any time. The data you enter in the contact form remains with us until you request its deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been fully processed). Mandatory statutory provisions—particularly retention periods—remain unaffected.

Inquiries via email, telephone, or fax If you contact us via email, telephone, or fax, your inquiry—including all personal data arising from it (name, inquiry)—will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent. The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), where such consent has been requested; consent may be withdrawn at any time. The data you submit to us via contact inquiries will be retained by us until you request its deletion, withdraw your consent for storage, or the purpose for data storage ceases to apply (e.g., after your request has been fully processed). Mandatory legal provisions—particularly statutory retention periods—remain unaffected.

5. Plugins und tools

Google reCAPTCHA We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. reCAPTCHA is used to check whether data entry on this website (e.g., in a contact form) is performed by a human or by an automated program. To do this, reCAPTCHA analyzes the website visitor's behavior based on various characteristics. This analysis begins automatically as soon as the website visitor enters the site. For the analysis, reCAPTCHA evaluates various pieces of information (e.g., IP address, the duration of the visitor's stay on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.

In this context, Google acts solely as a data processor within the meaning of Art. 28 GDPR and will not use the data collected in this way for its own purposes. The tool is used on the basis of a data processing agreement (DPA) with Google. Data storage and analysis are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web services against abusive automated scraping and spam. Where consent has been requested, processing is based exclusively on Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

The company holds certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Any company certified under the DPF commits to adhering to these data protection standards. You can obtain further information from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Source: https://www.e-recht24.de